Delivery + Returns

We strive for 100% customer satisfaction, always!  

Delivery

All candles are made to order and are normally processed within 5-7 business days.  You will receive email notification when your order has been processed and on its way.

Orders are shipped via USPS or UPS.  We currently only ship within the U.S.  Please note USPS may be experiencing delays and we are NOT responsible for any lost/undelivered/stolen packages once they leave us.   

I live local, can I pick up my order? 

Yes!  You can pick up your order at our The Shops at Sea Pines Center
71 Lighthouse Road, Suite 612, Hilton Head Island, SC 29928. Just use code LOCAL at checkout and we will notify you when the order is ready for pickup.

Exchanges 

I don't like the scent, can I exchange it?

We know how hard it can be to purchase candles online.  You may exchange candles as long as they aren't used and are received by us in good condition.  If you want to exchange the candle you bought for a different scent, contact us before you send the candle back. 

If you simply want to exchange your product for a different product, please indicate that in your return.